Experience Highlights

Programmer Analyst 1

2022 - Present

Marion County, Salem, Oregon

• Expertise in web application development using SQL Server Reporting Services within Visual Studio.

• Mastery over SQL query formulation for optimal database management.

• Spearheaded the migration of applications from ZENworks to SCCM, enhancing operational efficiency.

• Successfully transitioned SharePoint platforms from 2002 to 2019, optimizing user experience.

Network Analyst 2 (Temporary Role)

2022 

Marion County, Salem, Oregon

• Led the Server Team during pivotal staff transition periods, ensuring seamless operations.

• Imparted vital training to new staff on UPS and server administration, strengthening team performance.

• Demonstrated inter-departmental collaboration, offering server-related expertise to GIS and helpdesk teams.

Network Analyst 1

2021 - 2022

Marion County, Salem, Oregon

• Efficiently managed OS and server patch deployments, ensuring system stability.

• Contributed to the integration of complex systems, while ensuring security through apt permission groups.

• Developed and implemented training materials for diverse stakeholders, bolstering organizational efficiency.

Technical Support Specialist (Contract)

2019 - 2020

Marion County, Salem, Oregon

• Led the impactful deployment of the Covid-19 Laptop project, delivering 400 devices to clients.

• Managed system credentials and policies via Active Directory, ensuring secure access.

• Excelled in end-user support, consistently maintaining a high standard of professionalism.

IT / Network Analyst Intern  

2020

Santiam Hospital, Stayton, Oregon

• Assigned project ICU, and ER (computer and OS upgrade in 15 minutes max)

• Responsible for planning, submit change and execute change accordingly

• Troubleshot and resolved networking issues both remotely and internally, ensuring minimal disruption to healthcare services.

• Managed operating system, network, server, program, and software updates to maintain optimal system performance.

• Terminated RJ-45 cabling, relocated workstations, and network switches to optimize network performance.

• Provided excellent customer service while handling technical issues of end users, ensuring user satisfaction and continuity of services.

Information Systems Tutor

2019 - 2020

Chemeketa Community College, Salem, Oregon

• Mentored students, assisting them with computer science assignments, ensuring they grasped intricate concepts.

• Conducted dedicated IT labs, fostering a hands-on learning environment for practical applications.

• Guided students in mastering database design, emphasizing normalization up to Level 3, cultivating strong foundational skills.